Terms and Conditions
RATES are NET and non-commissionable
Standard Rates include
* Unlimited kilometres
* Living equipment as stipulated in equipment list
* Full water tank and gas bottle(s)
* Roadside assistance
* Road Map
* Camping Guide
* Standard CDW with R20 000 bond
Rates are subject to change in accordance with changes to government taxes
ADDITIONAL CHARGES
* One-way fees R 3500 national / International Country surcharges R 4 500
* Airport - depot free / hotel transfer R300 (40 km radius, one-way)
* Full fuel tank – cost plus 10% administration fee
Collision Damage Waiver (CDW)
CDW covers you for accident and specified damage and does not cover for negligence. Your CDW option covers you only for points listed. Your bond will be refunded to you by head office within 14 working days, provided there is no damage to the vehicle or third-party property.
If the vehicle is returned to the agreed location, on time and in good order the bond will be refunded without deduction. Deductions will be made to cover any damage to the vehicle, third party property, plus items lost or damaged
Standard CDW (bond ZAR 20 000)
Standard CDW has a bond of ZAR 20 000 which applies in the event of any accident damage to vehicle or third party property. Irrespective of fault, liability will be ZAR 20 000.
A security bond of ZAR20 000 will be taken on vehicle collection. The security bond is payable by credit card. Credit cards accepted are – VISA, MasterCard. Should the bond be paid by credit card the amount will be not debited to your account immediately.
The following options are available to you to reduce your bond:
CDW 1 (upgrade from Standard CDW)
ZAR 160/120 per
This option will reduce your bond to ZAR 3 000.
CDW 2
ZAR 220/200 per day
CDW 2 covers the following –
* any overhead and under body damage
* replacement or repair costs to 2 tyres and rims
* replacement or repair costs to 1 windscreen only
* all costs associated with the towing and recovery of the vehicle
* replacement and repair costs to radio/cassette/CD player
* accident damage
Exclusions to your CDW
The renter will be fully liable for any damage to the 4x4camper vehicle or third party vehicle in the following circumstances
* water damage/water submersion (including salt water)
* fire damaged caused due to negligence
* wilful damage – any damage caused as a result of negligence. Wilful damage includes but is not limited to
1. driving under the influence of drugs or alcohol
2. driving on restricted roads or in restricted areas
3. sitting or standing on the bonnet or the roof of the vehicle
4. damaging the gearbox due to incorrect use of the clutch/handbrake
5. seizing an engine due to incorrect use of vehicle or supplements
6. failure to stop driving when a dashboard warning light indicates a problem
7. incorrect use of diff-locks and/or transfer cases, i.e. driving on tar roads with electronic diff-locks engaged
8. falling asleep or driver’s fatigue
9. driving on the wrong side of the road
PERSONAL INJURY
Personal Injury is not covered by vehicle insurance, personal travel insurance is strongly recommended.
* Not all Southern African vehicles are insured and it is also NOT compulsory to be insured against third party property.
It is therefore at times impossible to recover from these drivers, even through the legal system. LIABLITY MUST NOT BE ADMITTED NOR ANY OF SETTLEMENT MADE.
* Accidents must be reported within 24 hours to the head office of 4x4camper and to the police and an accident report must be given to the return branch
* If the rental vehicle is involved in an accident and is not driveable, a replacement vehicle, if available, may be collected from the closest branch
* If the hirer requires a replacement vehicle to be delivered due to an accident, then these charges will be for the hirer’s account (R 5 000). If the hirer is unable or unwilling to take a replacement vehicle, no refunds for early termination will apply
* No refund of rental days lost will be considered during the period in which a replacement vehicle is being organised
* Should there be no replacement vehicle available, no refund for lost rental days will be considered
* Should the hirer continue with a replacement vehicle then a new rental agreement needs to be entered into where payment of another CDW and bond conditions will apply.
* Damage costs are established by a quotation of repair from 4x4camper panel beaters and are substantiated by a report from a duly accredited Loss Assessor. No negotiation will be entered into in relation to these costs
* 4x4camper reserve the right to apply the above conditions as they deem fit
INFRINGEMENTS
4x4camper reserve the right to charge the hirer after the term of the rental for
* Any traffic or parking fines. An additional amount of R 350 for administration purposes will be added to the amount of the fine
* Any damages and accidents that we have not been made aware of on the return of the vehicle
VALUABLES
The hirer is responsible for insurance of personal property. To avoid possible theft, valuables should not be left in the vehicle. In major cities, it is advisable to leave the vehicle in a caravan park and utilise public transport or tours to visit the inner city.
SAFETY
* Vehicles are built on light truck chassis and do not have the road handling abilities of a car. The following caution must be taken
* Consideration for the condition of the road and the weather conditions; it is more difficult to control a vehicle on unsealed roads.
* Keep within the speed limit, not exceeding 100 km/h on sealed roads and 60 – 80 km/h on unsealed roads
* It is strongly recommended that driving at night be avoided; wandering animals often stray onto the roads
VEHICLE HANDOVER
Your vehicle is handed over to you without fuel unless you have requested it. Upon return no refund for excess fuel will be authorized. Should your vehicle be changed over at any time no refund for fuel will be given.
VEHICLE CONDITION
A pre-rental vehicle inspection will be required to be made by the hirer on collection of the vehicle. The vehicle shall be deemed to be in good order, condition and repair and properly filled with oil and water, unless otherwise indicated in the vehicle condition report.
RENTAL DURATION
Minimum rental is 10 days and 15 days for collection/return in Botswana, Zimbabwe or Zambia. When calculating the number of days, the day of collection is counted as day one regardless of collection time. The day of return is counted as the final day
SEASON CHANGE
The daily rental rate that applies on the date of pick up will be the applicable rate for the duration of the rental regardless of any season change during the term of the rental.
CHANGE OF VEHICLE
4x4camper reserve the right to substitute a comparable or superior vehicle should the requested vehicle not be available due to unforeseen circumstances. This shall not constitute a breach of contract and does not entitle the hirer to any refund.
BRANCH HOURS FOR PICK UP and DROP OFF
Branches are located in Johannesburg-Pretoria. Office hours are Monday – Friday from 08h00 – 16h30. Outside of office hours collections and returns are by arrangement only. All branches are closed on Christmas Day (25 December).
LICENCE
A valid non-endorsed driver’s licence is required; an international licence is preferred.
MINIMUM AGE
Drivers must be 23 years or older
ROAD RESTRICTIONS
Vehicles may be taken into South Africa’s neighbouring. All insurance cover is void if vehicles enter prohibited areas.
4x4camper reserve the right, at its sole discretion, to restrict vehicle movements in certain areas due to adverse road or weather conditions, political situations or any other reason.
REPAIRS
For Major repairs, over R 1 000 authorisation with an authorisation number must first be obtained from 4x4camper head office in Pretoria.
Faults with the radio or air conditioning are not classified as breakdowns; no refunds will be made for repair time on these items.
PETS
No pets are permitted in any vehicles.
PAYMENT
Full payment is required on the day of collection.
EXCHANGE RATE/CURRENCY VARIATIONS
All credit card transactions are conducted in South African Rand. Due to exchange rate fluctuations there could be some variance in any amount refunded compared to the amount initially charged. No liability is accepted for any variance in this regard.
If a credit card is presented as payment, the credit card holder will be jointly and severally liable as the hirer.
REFUNDS
In the unlikely event of a refund, this will be done according to the applicable agent rates and not the advertised per day rate.
CANCELLATION FEES
* If cancelled 200 Euro is applicable
* If cancelled 14 - 31 days prior to pick up 25% of total rental rate
* If cancelled 0 – 13 days prior to pickup 50% of total rental rate
If vehicle is returned early, for any reason, no refund will be considered for the rental or insurance.
RESERVATION / VEHICLE CONFIRMATION
4x4camper reserve the right to upgrade a client to another vehicle category without prior notice. This does not constitute a breach of contract or non-performance.
DISCLAIMER
Vehicle illustrations and text in any brochure are only indicative of the vehicle. Variances in the vehicle(s) offered may occur due to modifications and/or upgrades to the vehicle design or brand.